Master's of Education, May 2019
University of Houston
Major: Higher Education, Student Affairs
Bachelor of Arts, December 2001
Northern Illinois University
Major: Corporate / Organizational Communication
Minor: Spanish
Management & Supervision
- Responsible for the day to day administrative operations of a high-volume spay-neuter nonprofit operation.
- Directly responsible for the administration, budgeting, and operations of the administrative offices of a nonprofit.
- Conduct regular evaluations of staff and tracked key performance indicators.
- Assist other directors and supervisors with staff evaluations, disciplinary meeting, interviewing, hiring and terminations.
- Wrote and implemented administrative policies to improve the daily operations of the organization.
- Skilled in staff conflict resolution and problem solving.
Training & Employee Development
- Trained and supervised several administrative staff.
- Designed and/or revised training programs to meet organizational standards and needs.
- Recommended training to help improve employee/client performance.
- Designed customized trainings based on needs of employees.
- Monitored and prioritized support staff workloads.
Detail Mastery & Organization
- Responsible for all aspects of Human Resources and payroll functions in various settings.
- Assisted in the design of protocols, policies and procedures for the Spay-Neuter Assitance Program.
- Management of administrative and business offices.
- Prepare complex reports for upper management and grant proposals.
- Translation of documents and live in court setting.
- Coordinated and prepared various legal mediation and trial documents.
Department Business Administrator, Student Life and Dean of Students
University of Houston | September 2015 - current
Graduate Intern, College of Education - M.Ed. Program
University of Houston | Summer 2018
Graduate Intern, A. D. Bruce Religion Center
University of Houston | January 2018 - May 2018
Director of Administration:
Spay Neuter Assistance Program, Inc. | July 2010 – August 2015
Administrator (HR/Accounting)
Topflyt Staffing, LLC | June 2009 – March 2010
Legal Assistant
Thompson & Reilly, PC | February 2005 – June 2009
Claims Manager
Capital Recovery Group | April 2002 – April 2004